A refund will be issued for requests received at least 10 full business days prior to the first class date. Subsequently, a 50% refund will be issued for requests received at least 5 full business days before the start of class. No refunds thereafter.
Class transfers follow the same guidelines.
A full refund will be issued for cancellations made by the parks and recreation department.
A 10% administrative fee will be added to all refunds effective April 1, 2022
A refund will be issued for requests received at least 10 full business days prior to the camp start date. Subsequently, a 50% refund will be issued for requests received at least 5 full business days before the start of camp. No refunds thereafter.
Camp transfers follow the same guidelines.
A full refund will be issued for cancellations made by the parks and recreation department.
A 10% administrative fee will be added to all refunds effective April 1, 2022
A refund or upgrade will be issued for requests received within 10 full business days of purchase. No refunds thereafter.
Pass changes follow the same guidelines.
A 10% administrative fee will be added to all refunds effective April 1, 2022
For community buildings, pavilions, and recreation center facilities, a refund will be issued for requests received at least 10 full business days prior to the rental date. No refunds thereafter. All rentals over $300 are subject to a $100 non-refundable fee at the time of refund. For all other rental types, please check the rental agreement.
Reservation changes follow the same guidelines.
A full refund will be issued for cancellations made by the parks and recreation department.
A 10% administrative fee will be added to all refunds effective April 1, 2022
Reservation cancellations made 48 hours or more prior to the check-in time will receive a refund minus a $ 10.00 service fee per site. No refunds will be processed for cancellations made within 48 hours of the check-in time. Each time a modification is made to an existing reservation a $10 service fee per site will be assessed.
To request a refund or change for a campsite reservation, please email shadygrove@forsythco.com or call (770) 205-6850.
A full refund will be issued for cancellations made by the parks and recreation department.
Special event cancellations must be submitted at least 1 month prior to the event date. A $100 non-refundable fee will be deducted from all refunds. No refunds will be granted after the 1 month deadline has passed.
Reservation changes follow the same guidelines.
A full refund will be issued for cancellations made by the parks and recreation department.
A 10% administrative fee will be added to all refunds effective April 1, 2022